Privacy Policy
At Pixienationn ("we", "us", "our", or "Site"), we take your privacy seriously. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit and interact with our website https://www.pixienationn.com/ (the "Site"), our services, or make a purchase. By accessing or using our Site, you agree to this Privacy Policy and consent to the collection and use of your information as described here. If you do not agree with any part of this policy, please refrain from using the Site.
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Changes to This Privacy Policy:
We reserve the right to update or change this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with the updated "Last Updated" date.
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Information We Collect:
We collect a variety of personal information from you when you interact with the Site and use our Services, including when you browse, create an account, place an order, or contact customer support. This information helps us provide you with a better user experience and deliver our products and services.
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Types of Information We Collect:
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Personal Information You Provide Directly
When you interact with our Site, we collect personal information that you voluntarily provide to us. This includes:-
Basic Contact Information: Name, address, phone number, email address.
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Order Information: Details of the products you purchase, including billing and shipping addresses, payment information, email, phone number, and order history.
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Account Information: Username, password, and security details associated with your account.
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Shopping Information: Items viewed, added to your cart, or added to your wishlist.
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Customer Support Information: Any information you provide when contacting us via chat, email, or other means for support or inquiries.
You may choose not to provide certain information, but this could prevent you from accessing specific features or services on the Site.
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Usage Data and Device Information
When you visit the Site, we automatically collect information about your device and how you interact with our website. This information includes:-
Device details (such as model, operating system, and browser type)
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IP address
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Referring URL (how you found our website)
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Pages viewed on the Site
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Information about the links you click and your interactions with the Site
We use cookies, log files, and other tracking technologies to collect this data. This allows us to improve the performance and functionality of the Site.
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Information from Third-Party Services
We may also collect information from third parties, including:-
Payment Processors: Information related to payments (e.g., credit/debit card details, bank account information) for the processing of orders.
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Third-Party Integrations: Information from services like Shopify, Google Analytics, and other tools we use to provide our services and analyze Site traffic.
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How We Use Your Personal Information:
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Providing Services
We use your personal information to fulfill your orders, process payments, manage your account, arrange for shipping, and handle any returns, exchanges, or customer service requests. -
Communication and Support
We use your information to communicate with you regarding your orders, updates, promotional offers, and customer support. If you contact us with a question or request, we will use your information to respond and provide assistance. -
Marketing and Advertising
We may send you marketing communications, such as newsletters, offers, and promotions. These may be delivered via email, SMS, or other communication methods. We use the information we collect to personalize these messages and target them to your preferences and behavior. -
Security and Fraud Prevention
We may use your personal information to detect and prevent fraudulent activities, unauthorized access, or malicious actions that could harm the Site, users, or the services we provide. -
Site Optimization and Analytics
We use information about how you use the Site to improve its functionality, design, and user experience. This includes analyzing browsing behavior, usage patterns, and effectiveness of marketing campaigns through tools like Google Analytics.
How We Share Your Personal Information:
We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:
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Service Providers
We work with third-party vendors and service providers (e.g., Shopify for order management, payment processors, fulfillment centers) to perform various services on our behalf. These service providers are contractually obligated to protect your information. -
Business Transactions
If Pixienationn is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. In such cases, we will notify you via email and/or a prominent notice on our Site before your personal information is transferred. -
Legal Compliance and Protection of Rights
We may disclose your personal information when required to do so by law or when necessary to protect our rights, comply with a legal process, or enforce our terms of service.
Cookies and Tracking Technologies:
We use cookies, pixels, and similar technologies to enhance your browsing experience, remember preferences, and analyze usage. Cookies help us understand how visitors interact with the Site, which allows us to improve functionality and provide personalized content.
You can choose to disable cookies through your browser settings, but please note that some features of the Site may not function properly without them.
Behavioral Advertising:
We may use your personal information for targeted advertising to deliver relevant ads based on your interests and browsing behavior. You can opt-out of targeted advertising through various third-party services, including:
Data Retention:
We retain your personal information for as long as necessary to provide you with services, fulfill legal obligations, resolve disputes, and enforce agreements. If you wish to have your data deleted, please contact us, and we will process your request.
Do Not Track:
Please note that we do not alter our Site’s data collection practices when we see a Do Not Track signal from your browser.
Your Rights and Choices:
You have the right to access, update, or delete your personal information. If you wish to exercise these rights or have any questions about how we handle your personal information, please contact us at the email provided below.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
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Email: pixienationn@gmail.com
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Phone: +91-9310303484