Question 1

Do you customize jewelry?

Accepted Answer

Yes, we offer customized jewelry options. You can select designs, materials, and even incorporate special flowers in your pieces.

Question 2

How do I place a custom order?

Accepted Answer

You can fill out our customization form on the product page, or reach out to our customer support team with your specific requirements.

Question 3

What materials are used in your jewelry?

Accepted Answer

We use high-quality materials, including real flowers preserved in resin, to ensure each piece is unique and long-lasting.

Question 4

Can I use my own flowers for the jewelry?

Accepted Answer

Absolutely! We can use flowers you provide, such as from a wedding bouquet or a memorable occasion.

Question 5

How long does it take to make and deliver customized jewelry?

Accepted Answer

Customized pieces typically take 7-10 days for creation. Shipping times vary depending on location, but we aim to deliver within 3-5 business days after dispatch.

Question 6

Do you offer international shipping?

Accepted Answer

Yes, we do offer international shipping. Shipping fees and delivery times will vary based on the destination.

Question 7

What is your return and exchange policy?

Accepted Answer

We offer a 14-day return or exchange policy on non-customized items. Customized items are non-refundable, but we’ll work with you to ensure you’re satisfied with your order.

Question 8

How should I care for my resin jewelry?

Accepted Answer

To keep your jewelry in top condition, avoid exposure to water, harsh chemicals, and direct sunlight for long periods.

Question 9

Is it safe to wear resin jewelry?

Accepted Answer

Yes, our resin is non-toxic and safe for wearing. Each piece is sealed and polished to prevent any irritation or damage.

Question 10

How can I track my order?

Accepted Answer

Once your order is dispatched, you’ll receive a tracking number via email, which you can use to monitor your delivery.

Get ₹100 OFF on Orders above ₹1000 with Code PIXIE100

Frequently asked questions

Do you customize jewelry?

How do I place a custom order?

What materials are used in your jewelry?

Can I use my own flowers for the jewelry?

How long does it take to make and deliver customized jewelry?

Do you offer international shipping?

What is your return and exchange policy?

How should I care for my resin jewelry?

Is it safe to wear resin jewelry?

How can I track my order?

Quick Links

My Account

Blogs

FAQs

About Us

Best Seller

Necklaces

Rings

Bracelets

Earrings

Policies

Shipping Policy

Return Policy

Privacy Policy

Terms of Services

Contact Us

Tilak Nagar, Delhi, India, 110018

pixienationn@gmail.com

+91-9310303484

We offer 24/7 customer service