Frequently asked questions
Yes, we offer customized jewelry options. You can select designs, materials, and even incorporate special flowers in your pieces.
You can fill out our customization form on the product page, or reach out to our customer support team with your specific requirements.
We use high-quality materials, including real flowers preserved in resin, to ensure each piece is unique and long-lasting.
Absolutely! We can use flowers you provide, such as from a wedding bouquet or a memorable occasion.
Customized pieces typically take 7-10 days for creation. Shipping times vary depending on location, but we aim to deliver within 3-5 business days after dispatch.
Yes, we do offer international shipping. Shipping fees and delivery times will vary based on the destination.
We offer a 14-day return or exchange policy on non-customized items. Customized items are non-refundable, but we’ll work with you to ensure you’re satisfied with your order.
To keep your jewelry in top condition, avoid exposure to water, harsh chemicals, and direct sunlight for long periods.
Yes, our resin is non-toxic and safe for wearing. Each piece is sealed and polished to prevent any irritation or damage.
Once your order is dispatched, you’ll receive a tracking number via email, which you can use to monitor your delivery.











